Privacy policy

TSCHARMS UK - Privacy Policy

Effective Date: [28/09/2025] This Privacy Policy describes how TSCHARMS UK (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from tscharmsuk.com.

1. Information We Collect

When you visit our site or make a purchase, we may collect:

Personal Information: Name, billing/shipping address, email, phone number.
Order Information: Products purchased, payment method, transaction details.
Device Information: IP address, browser type, time zone, cookies, and site usage data.

2. How We Use Your Information

We use your information to:

Fulfill orders and provide customer support.
Communicate with you about your purchase or promotions.
Improve our website and services.
Comply with legal obligations.

3. Sharing Your Information

We share your data only when necessary:

With Shopify to power our online store.
With payment processors to complete transactions.
With delivery partners to ship your order.
When required by law or to protect our rights.

We do not sell or rent your personal information.

4. Cookies & Tracking

We use cookies to:

Remember your preferences.
Analyze site traffic and usage.
Improve your shopping experience.

You can manage cookie settings through your browser.

5. Your Rights

If you are a UK or EU resident, you have the right to:

Access the personal data we hold about you.
Request corrections or deletions.
Withdraw consent for marketing communications.

To exercise these rights, contact us at tscharmsuk@gmail.com.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above, or as required by law.

7. Security

We take reasonable precautions to protect your data, including secure servers and encrypted transactions. However, no method of transmission is 100% secure.